Privacy Policy

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Sunland Pools uses personal information to enhance the overall shopping experience by providing you with better customer service. Positive customer identification allows us to contact the customer and ensure all their needs are met and handled appropriately and accurately. Each individual customer provides all personal information that we acquire. It is this personal information, given to us by the customer that allows Sunland Pools to provide knowledgeable support by our customer service team. Benefits you may receive by allowing us to keep your personal information on hand include:

1) A Personal Internet Account - You will be identified by http://www.SunlandPools.com every time you log in with your personal customer number so in the future you will save time by not having to submit your information again.

2) Traceable Product Delivery - You will be able to track the location of your shipment through our online tracking system.

3) Order Status Updates - You will receive order status updates through email notification, including order-confirmation and order-shipped.  

5) Personalized, Knowledgeable Customer Service - Our customer service team will be able to assist you promptly and accurately by identifying you and your preferences.

www.SunlandPools.com uses a third-party service provider (Power Tie) to collect and analyze information about our customers to better meet their needs. Power Tie may store data or use cookies on our part; however, we do not share information that would enable them to identify you individually. Their purpose is to provide www.SunlandPools.com with information that may better help us tailor the products and services we offer on our site. We do provide you with the opportunity to choose not to participate in the analysis of your browsing and purchasing behavior through the third-party service. For more information about our third-party service provider and how to opt out of this service, refer to the section below.

Will Sunland Pools sell my email address?

NO! Sunland Pools will not sell, trade, share or rent your email address to anyone. We believe that your email address is personal and should be kept that way. We use your email address to provide you with better customer service support, and to update you on Sunland Pools Internet specials that you have requested.

Be sure that the item you are ordering is what you want and the size, color, shape, design, etc is exactly what you are looking for. If you are not sure, please ask us for any additional information prior to purchase.

Returning an item can become costly and the credit card company will refer to this page as a reference that you understand this information, and accept these terms and conditions posted on the check out screen.

The credit card company will not be able to dispute the transaction if you simply decide to return the goods, or refuse delivery. The above fees would still apply with no recourse.

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